Customer service is a top priority at Motley Mods you may return your item within 30 days for a refund less shipping on unused original condition items.defective items within 3 days of receipt by date indicated on the tracking information. Our policy covers manufacturer defective items.
All electronics are tested before shipping there is no warranty
Items damaged by misuse or improper care are not covered by our policy! If you received items that you do not know how to use, please feel free to contact us we will do what we can to help.
Please note that return shipping is not pre-paid, therefore, you will be responsible for the return shipping cost. In addition, return shipping is non-refundable; unless you received wrong item(s). Should you receive the wrong item(s) a return label will be provided. Please return the merchandise within 7 days from the shipped date to our Returns address after contacting us.
Upon receipt of your return, we will inspect and test your merchandise. If found defective, we will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available, you will receive a refund to the original form of payment used to make your purchase. If during testing of your merchandise, it is determined that it is fully functional, we reserve the right to return the merchandise
All returns are done on a case by case basis . Please contact us if you are having a problem with your item and we will do what we can to help you.
How to return to Motley Mods llc
Securely pack your merchandise in a box or envelope of your choice (you may also use the original package if possible). Please include your name, contact information and order number.
Mail your online returns to the following address: We recommend using a carrier service that provides tracking.
Motley Mods llc
661 Euclid ave.
Please allow 10 days from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.